About Us
Welcome to our eBay store!
We are dedicated to provide a wide variety of auto parts with excellent customer experience. We strive harder every day in order to achieve and grow to become a more trusted eBay Seller Store. We are customer focused business where customer satisfaction is our top priority. We work directly with manufacturers, brand owners as their authorized dealer to deliver to you authentic products at the lowest cost available in the market. Our goal is to provide you with the best quality products with 100% confidence, Money back GUARANTEED!
We only sell genuine brand name products and all products in our store are in NEW condition only. The product Images are for Reference Purpose Only, in some cases actual product may vary from their picture due to product enhancement or other reasons.
Please contact us directly to resolve any issues or question that you may have.
We respond to all enquiries within 24 hours.
Agile Auto Parts Customer Support
Payment
Payment must be made via PayPal or a major credit/debit card. For security, we ship only to confirmed addresses; orders with unconfirmed addresses may be cancelled.
International buyers: please contact us before purchasing or bidding to obtain an accurate shipping quote and confirm any import duties, taxes, or restrictions.
Were committed to your satisfaction. If you have any questions, please contact us before or after your purchase and well be happy to help.
Shipping
FREE SHIPPING ON ALL ORDERS.
We ship our orders via UPS/USPS/FedEx depending on the address of buyer unless instructed to do differently.
Item ships within one business day after the payment has cleared or same day if paid by 2pm ET unless additional handling stated, it would extend if there is a weekend or holiday in between.
We also offer expedited shipping at an extra cost.
International shipping rate applies to addresses in all other locations Custom/duty/brokerage fees, if any, on Canada and international orders are the responsibility of the buyer.
Item purchased is shipped from West or East Coast Warehouses of ours depending on availability.
PO Box shipments are limited and have additional shipping costs. Please make sure to choose a physical address. If a PO Box is the only shipping option, please contact us for a quote on additional shipping costs. If you make a purchase and a PO Box is the only address provided you will be contacted to make arrangements to cover additional shipping costs.
We don't ship to APO/FPO boxes.
We use eBay's Global Shipping Program. eBay will automatically charge you the international shipping and will take responsibility for the International Shipment.
eBay Promotional Shipping is only good for shipments going to 48 lower states only.
We always strive for excellence in order to meet our customers expectations when it comes to shipping times defined in the item description.
Shipping charges are non-refundable.
Terms
To the fullest extent permitted by law, Agile Auto Parts USA is not responsible for any labor, repair, diagnostic, rental, towing, loss of use, or other incidental or consequential costs arising from parts that are faulty, defective, incorrect, or otherwise cause additional expense.
We are a third-party seller and offer the full manufacturers warranty where applicable. Please review the product-specific warranty terms and conditions on the manufacturers website before purchasing; coverage, duration, and claim procedures vary by brand. If an item is defective upon receipt, you must contact the manufacturer directly for a replacement under their warrantywe do not accept defective items as returns.
Listing photos may include generic/stock images. The actual product may vary in appearance, packaging, or minor details while maintaining the same fit and function specified by the part number.
Returns
60-Day Free Returns for Worry-Free Shopping
We want you to be completely confident in your purchase. Thats why we offer a 60-day free return policy. If for any reason youre not 100% satisfied, you can return your item within 60 days of delivery for a full refundno restocking fees, no hassle. Well even cover the return shipping cost, 20% restocking fee may apply.
All items must be returned unused in original packaging along with the receipt.
Please be advised that any product that has been requested to be returned should include the original packaging and not to be used, test fitted, or opened as we cannot accept used products and there may be additional fees associated with attempted return of such items.
When returning items that are sold as a set or include additional accessories or parts, please ensure all components are included. If any items are missing from the returned set, your refund will not be processed.
Key points:
Complete sets only:
If you purchased a product that is marketed as a set (like a tool kit or a furniture set), you must return all items within that set to receive a full refund.
Missing parts not accepted:
This applies to individual items that come with additional parts or accessories - all components must be returned together.
No refund for incomplete returns:
If any part of a set or accessory is missing when you return the item, your refund will be denied.
All items are shipped from our distributors new in the original packaging. Please contact us by email in the event that your item arrives with damage. We can replace the item right away with pictures of the damage. Please do not use the eBay Return Service as you will most likely not be returning your item. If you just email us, we can have a replacement or refund right out to you. We don't use the return service as we have our own replacement/refund service that is easier, better and faster.
We are a third-party seller and we offer full manufacturer warranty.
Please make sure you read product specific, warranty terms & conditions of the item from manufacturer website before purchasing. If an item is defective when you receive the item you need to contact manufacturer for a replacement. We do not accept defective items as returns.
Our listings have generic images, therefore the actual products may vary.
