General Questions
What is Agile Auto Parts?
Agile Auto Parts is an online retail store offering a wide range of high-quality performance auto parts, automobile accessories and powersports parts and accessories. We aim to provide our customers with an easy and enjoyable shopping experience.
How can I contact customer support?
You can reach our customer support team at support@agileautoparts.com. We’re here to help you!
Ordering
How do I place an order?
To place an order, simply browse our products, add your desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. Once an order is processed for shipping, we may not be able to make changes.
Shipping
What shipping options are available?
Shipping is free on every order within the USA (we ship to US addresses only). Orders ship within one business day, and delivery takes 2 to 4 days once your order ships. We use UPS, USPS or FedEx, depending on your address. Expedited shipping is available at an extra cost. Details are on our Shipping & Returns page.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or the carrier’s site.
Returns & Refunds
What is your return policy?
We accept returns within 60 days of delivery, and return shipping is free. Items must be returned unused and in their original packaging. Received the wrong part, or not sure it fits? Contact our customer support first and we will sort it out with you. To initiate a return, please contact us at support@agileautoparts.com. Full details are on our Shipping & Returns page.
How long does it take to process a refund?
Refunds are typically processed within 5-7 business days after we receive the returned item. Please note that the time it takes for the refund to reflect in your account may vary depending on your bank.
Account
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders, save your preferences, and receive exclusive offers.
How do I reset my password?
If you’ve forgotten your password, click on the “Forgot Password?” link on the login page. Follow the instructions to reset your password via email.
Products
How do I find the right product?
You can use the search bar at the top of our website or browse through categories to find the products you need. Each product page includes detailed descriptions and specifications.
What if a product is out of stock?
If a product is out of stock, you can sign up for a restock notification on the product page. We will notify you via email when the item becomes available again.
Additional Questions
How can I provide feedback?
We welcome your feedback! Please email us at support@agileautoparts.com with your comments or suggestions.
Where can I find your privacy policy and terms of service?
You can find our Privacy Policy and Terms and Conditions linked at the bottom of our website.
Customer support
Real people, 24 hours a day, 7 days a week
Not sure a part fits? Wrong part at your door? Call, email or message us any time. A parts person answers, not a bot.
+1 619-577-3602 support@agileautoparts.com-
Before you order
Send us your year, make, model or VIN and the part number. We confirm the fit before you pay.
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After delivery
Wrong part, damaged box, missing piece? Tell us and we arrange the replacement or refund. No runaround.
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Warranty
Every part carries the full manufacturer warranty. If something fails, we handle the claim with the brand for you.